Salesforce Operations and Maintenance Engineer

【Specific Job Responsibilities】

• Setting up and managing Salesforce development environments, providing support for administration, and ensuring operational maintenance.
• Clarifying customer business requirements and system requirements, and performing system/feature/non-functional design and development/implementation.
• Providing support for development progress (Development PMO/CoE: technical support, progress/issues management, etc.).
• Assisting with data migration and data maintenance.
• Providing support for project development for companies implementing Salesforce.

【Customer Interaction】

• Handling operational maintenance.
• Leading proposals for operational improvement and driving them forward.
• Reporting on project progress and handling issues.
• Project management, including reporting on project progress.
• Requirements definition, design, and development related to system implementation.

- Experience in Apex, API integration, and Visualforce
- Experience in operations and maintenance
- Experience in program development using Salesforce.com's no-code/low-code tools
- Documentation skills to appropriately document requirements, discussions, etc.
- Experience in Salesforce implementation projects for 2 years or more in companies like SIers or SaaS (experience in requirements definition, design, development, and testing phases)
- Experience in developing system integration features using ETL tools or direct development.